Privacy and Cookie Policy

Data protection declaration

1 Information on the collection of personal data

(1) In the following we inform about the collection of personal data when using our website. Personal data are all data that are personally identifiable to you, e.g. name, address, e-mail addresses, user behaviour.

(2) The person responsible pursuant to Art. 4 para. 7 EU Data Protection Basic Regulation (DS-GVO) is epsotech Holding GmbH, Im Reinfeld 2, D-52428 Jülich-Kirchberg, communications@epsotech.com (see our legal notice). You can reach our data protection officer at dataprotection@epsotech.com or our postal address with the addition "the data protection officer".

(3) When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.

(4) If we make use of contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We also specify the defined criteria for the storage period.

2 Your rights

(1) You have the following rights towards us with regard to personal data concerning you:

  • Right to information,
  • Right to correction or deletion,
  • Right to limitation of processing,
  • Right of opposition to the processing,
  • Right to data transferability.

(2) You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

3 Collection of personal data when visiting our website

(1) When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • The amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

(2) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie (here by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

(3) Use of cookies:

  1. a) This website uses the following types of cookies, the scope and functioning of which are explained below:

Transient cookies (see b)

Persistent cookies (see c).

  1. b) Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.
  2. c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.
  3. d) You can configure your browser settings according to your wishes and, for example, refuse the acceptance of third party cookies or all cookies. Please note that you may not be able to use all functions of this website.
  4. e) We use cookies to identify you for follow-up visits if you have an account with us. Otherwise you will have to log in again for each visit.

4 Registration

(1) On our website, we offer users the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. The following data is collected during the registration process:

  • First name
  • Last name
  • Email
  • Phone
  • Company name
  • Country
  • Specific information required

(2) At the time of registration, the following data will also be stored:

  • The IP address of the user
  • Date and time of registration

(3) In the context of the registration process, the user's consent to the processing of this data is obtained.

The legal basis for the processing of data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

(4) A registration of the user is required for the provision of certain contents and services, in particular detailed information about our products, on our website.

(5) The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

This is the case for the data collected during the registration process if the registration on our website is cancelled or changed.

(6) As a user you have the possibility to cancel the registration at any time. You can change the data stored about you at any time.

If you wish to change or delete the data stored about you, please send an e-mail to dataprotection@epsotech.co.uk with your wishes.

5 Further functions and offers of our website

(1) In addition to the purely informational use of our website, we offer various services which you can use if you are interested. As a rule, you must provide further personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.

(3) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

6 Objection or revocation against the processing of your data

(1) If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation influences the permissibility of processing your personal data after you have given it to us.

(2) If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the following description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.

(3) You can inform us about your objection under the following contact data:

epsotech Holding GmbH
Im Reinfeld 2
D-52428 Jülich-Kirchberg, Germany
+49 2461 640
+49 2461 64210
dataprotection@epsotech.com

7 Use of Google Analytics/Google Remarketing

(1) This website uses Google Analytics, a web analysis service of Google Inc. "("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and Internet use.

(2) The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

(3) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

(4) This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.

(5) We use Google Analytics to analyse and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. f DS-GMO.

Google Remarketing

For our website we also use Google Remarketing, an advertising analysis tool.

The service provider is the American company Google Inc.

For the European area, the company Google Ireland Limited (Gordon House, Barrow Street Dublin Ireland) is responsible for all Google services.

Google processes your data also in the USA. We would like to point out that according to

opinion of the European Court of Justice, there is currently no adequate level of protection for the transfer of data to the USA. This may entail various risks for the lawfulness and security of the data processing.

As a basis for data processing with recipients located in third countries (outside the the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA). or a data transfer there, Google uses so-called standard contractual clauses (= Art. 46. para. 2 and 3 DSGVO).

Standard Contractual Clauses (SCC) are templates provided by the EU Commission and are intended to ensure that your data comply with European data protection standards even if your data is transferred to and stored in third countries (such as the USA).

Through these clauses, Google undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the US. These clauses are based on an implementing decision of the EU Commission. You can find the decision and the corresponding standard contractual clauses here, among other places:

https://eur-lex.europa.eu/eli/dec_impI/2021/914/oj?locale=de

The data processing terms for Google advertising products (Google Ads Controller-

Controller Data Protection Terms), which correspond to the standard contractual clauses and also apply to Google Remarketing, can be found at

https://business.safety.google/adscontrollerterms/.

You can find out more about the data processed through the use of Google Remarketing in the Privacy Policy at https://policies.google.com/privacy?hl=de.

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